EVERY WOMAN DESERVES TO FEEL BEAUTIFUL
KNOW YOUR CAP SIZE
HERE IS HOW TO PROPERLY TAKE YOUR MEASUREMENTS TO KNOW WHAT TO ORDER AT CHECKOUT
About MB Luxe Wigs
M B Luxe Wigs LLC. was created with our clients desires and convenience in mind. We carry a system of wig types that all serve different purposes to offer our supporters the best there is on the market. Our hair is made from 100% LUXURY & RAW Hair. Once you go wig you don't go back!
Here we specialize in all GLUELESS techniques. Wigs are meant to be for protective style and promote health hair. For those who suffer from hair loss or damage, you can rest assured that you are in good hands.
CLASSIC & SOPHISTICATED
M B LUXE WIGS IS NOT RESPONSIBLE FOR UNITS NOT FITTING PROPERLY DUE TO THE SELECTING OF A INCORRECT CAP SIZE AT YOUR TIME OF ORDER! PLEASE REFER TO OUR CHART TO CHECK YOUR OPTIONS.
RETURNS: If there is a discrepancy for any reason, fell free to send us the unit back, still boxed (the seal that holds the box together must not be open, manpiulated, or ripped), with lace still fully attached for a full refund of the product within 48 hours of recieving the package. ONCE THE WIG HAS BEEN WORN OR ALTERED IN ANY WAY NO REFUND OR EXACHANGE IS VALID AT THAT POINT! Email our support team to have any questions or concerns about this processed addressed. We greatly appreciate your support and cooperation.
TURN AROUND TIME: 7 -14 BUSINESS DAYS IS OUR PROCESSING TIME. (VARIES DEPENDING ON THE UNIT) & SHIPPING IS 1-3 BUSINESS DAYS. Please note that this time frame might vary depending on demand (holiday seasons especially). Rush orders are currently not available for request. Your tracking number for shipping confirmation will be sent within this time frame. Be sure to subscribe to our newsletters to stay updated with the latest sales, discounts, giveaways, & so much more! Be sure to tag us in your selfies using the hashtag #luxeedoll! We greatly appreciate your business. Thank you for shopping with us!
MAINTENANCE:Maintenance for the curly patterns should be done 3 times per week/ or as desired, with a spray wash (spray bottle composed of leave in conditioner diluted with water). Conditioner/ leave in condition choices are to be used at your desecration however, please be sure that it is sulfate free & a non alcohol product with great quality. No oils, serums, holding sprays, or mouse foam products are recommended for use because they are considered a heavy product & will weight down the hair. AIR DRY AND USE WIDE TOOTH COMB.
Maintenance for body wave hair is to co wash every 4 weeks with conditioner & complete wash with shampoo & condition every 6 weeks. AIR DRY AND USE WIDE TOOTH COMB.You can do so as often as you please but these are our suggestions. Only sulfate free & non alcohol products are recommended.
Maintenance for straight hair is to co wash every 4 weeks with conditioner & complete wash with shampoo & condition every 6 weeks. AIR DRY AND USE WIDE TOOTH COMB. You can do so as often as you please but these are our suggestions. Only sulfate free & non alcohol products are recommended.
Class policy:final sale. NO REFUND FOR ANY CLASS RESERVATIONS UNDER ANY CIRCUMSTANCES.
BY ORDERING YOU AGREE & CONFIRM THAT YOU HAVE READ & UNDERSTOOD ALL THE TERMS & CONDITIONS, PROCEDURES, POLICES, FAQ SECTIONS, AND ALL OTHER INFORMATION LISTED ON THIS WEBSITE.
BIG & BOLD
1. WHAT IS THE TURN AROUND TIME FOR PROCESSING & SHIPPING? 7, 14 or 21 BUSINESS DAYS is the processing time depending on the unit you order and shipping is typically 1-3 business days.
2. DO YOU OFFER INTERNATIONAL SHIPPING? NOT AT THE MOMENT. CHECK BACK SOON
3. HOW DO I GET MY CORRECT MEASUREMENTS? PLEASE REFER TO OUR SIZING CHART.
4. CAN I REQUEST WAND CURLS, TIGHT CURLS, OR PIN CURLS? ALL UNITS COME IN THE STYLE LISTED IN THE DESCRIPTION OF IT. NO ALTERNATE STYLING OPTIONS ARE AVAILABLE.
5. HOW LONG CAN THE UNIT LAST? 12 MONTHS & BEYOND WITH PROPER CARE. Lace will have a tendency to shed overtime due to bleaching of the knots and customization requirements. This is normal wear and tear so feel free to request a wig repair for your unit online which is an additional fee of $100 for the service plus the cost of the lace. This is not available for full lace units or any units ordered from our Introductory collection.
6. CAN I COLOR MY UNIT? YES I RECOMMEND A PROFESSIONAL PROVIDE THAT SERVICE. WE DO NOT OFFER COLORING AS AN OPTION. SPECIAL FEATURED UNITS WITH CUSTOM COLOR WILL BE SOLD AS IS.
7. IF I RECEIVE MY UNIT AND IT DOES NOT FIT CAN I EXCHANGE IT? ONCE YOU APPLY THE WIG THERE IS NO REFUND OR EXCHANGE
8. WHAT COLOR CAP SHOULD I USE WHEN APPLYING MY UNIT? NUDE COLOR CAPS BLEND PERFECT TO RESEMBLE SCALP.
9. HOW SHOULD I STORE MY WIG? ON A DISPLAY HEAD OR IN A ENCLOSED BAG.
10. CAN I REQUEST DIFFERENT LENGTHS? THE ONLY AVAILABLE UNITS ARE LISTED ONLINE. YOU CAN CUT & STYLE THE UNIT AS DESIRED.
11. CAN I RETURN MY ORDER? YES. MUST BE RETURNED WITH SEAL UNBROKEN FROM THE BOX, UNTOUCHED, AND LACE STILL FULLY ATTACHED.